How To Downgrade Epson XP Printer Firmware (Fix Ink Not Recognized Error) XP-300 to XP-630, XP-640, XP-830

 

PrinterDespite a supreme court ruling in favor of third party ink suppliers, printer manufacturers remain relentless in their quest to eliminate cheaper ink alternatives. Everything from issuing stealth firmware updates disguised as security patches, to questionable takedown notices on eBay, these companies are determined to make consumers pay for their high cost ink.

For Epson, new firmware updates are applied by default as part of the routine software update checks. Although the firmware frequency varies by model, many printers were issued a January 2018 update that effectively disabled the majority of third party ink cartridges. Printers affected by this will suddenly receive notices that one or more ink cartridges are unrecognized, incompatible or non-genuine. The company expects you to replace the ink with their much more expensive name brand format in order to continue using the printer at all (e.g., $100.95 from Epson's shop for the full 410XL ink pack, versus $27.79 by a competing ink remanufacturer).

Luckily, it is usually possible to restore an older version of the printer's firmware and resolve these newfound and self-imposed incompatibilities. The difficult part is figuring out how, since printer companies are notorious for removing old firmware as soon as the new version gets released and they rarely document how to get the printer into recovery mode or transmit older firmware.

This guide is for the Epson XP series and should work on any model from 300 through at least 630, and likely many others with minor adjustments in the instructions. Please refer to the video for an illustrated demonstration.

  1. Connect a USB Printer cable from the back of your printer to a computer or laptop. You must use  a Type A/B printer cable and plug it into the correct USB port on the printer (square) not the standard USB input port on the front. When in recovery mode, a USB connection is required to transfer the firmware to the printer, even if you already have it connected wirelessly.
  2. Remove all of the ink cartridges from the printer. This will ensure that all cartridge-related errors will be reset after applying the alternate firmware.
  3. Power off the printer. As soon as the printer is completely shut down, perform the following key combination until the firmware update screen appears in white text [if the printer instead boots to its regular screen or IPL mode with red text, you may have to look-up or experimennt to find the proper recovery mode combination for your printer model]:
    1. For many series from XP-300 to XP-630: Press and hold the STOP button, LEFT ARROW button, HOME button and POWER button simultaneously
    2. For the XP-440 to XP-446 and XP-640 to XP-646: Press and hold the STOP button, LEFT ARROW button, DOWN ARROW button and POWER button  simultaneously (thanks to Ken for the combo)
    3. For the XP-800 to XP-830 and similar single button models: Press and hold the TOP-RIGHT corner of the TOUCH SCREEN and POWER button simultaneously.
    4. For other models or if you can't get the above to work: Try all of the above and if you still fail to reach recovery mode, you can check this link for additional combo keys.
  4. Download the older firmware onto the connected laptop or computer. It may take some research to find the desired firmware, since most printer manufacturers remove obsolete firmware from their site immediately and provide no downgrade instructions. Epson's printers use a self-installing firmware updater that can be run directly from Windows or MacOS. In the case of the XP-630, the earliest firmware update that is the most compatible with third party cartridges is NQ10F8 from 2015.  A direct link to some older XP-630 firmware versions is below; for other models you will want to research compatible firmware.
  5. After launching the downloaded firmware installer, step through the wizard by following the on-screen instructions. In the case of Epson, you mostly have to click next through a few pages of disclaimers. Assuming the printer is connected to the PC with a USB cable and powered up to the recovery screen, you should see a single entry in the Model list and it should be checked. Click Start to begin the firmware downgrade, and then click Yes to confirm. The prior firmware will be transferred to the printer, where it will begin flashing automatically. This process can take several minutes, but when it is completed the on-screen display will indicate that it has finished.
  6. Once the downgrade is complete, press OK or unplug the printer to power it off. Then power it on again. When prompted, insert the ink as usual and then let the printer complete the ink initialization.

If all of the instructions have been followed successfully, you should no longer receive errors about incompatible ink when using third party cartridges and will be free to print once again. Make sure to disable or otherwise ignore any prompts to update the firmware again to avoid this happening in the future. For Epson, you can uninstall Epson Software Updater as an extra precaution, or simply remember to always uncheck the firwmare updates when prompted (it is safe to update the other software packages).

One unaffiliated third party site that I found of value is Xtrime Printer Drivers, which includes variety of software and firmware downloads for Epson, Canon and Brother printers circa 2015-2016. You may wish to run any downloaded file through a scanner such as VirusTotal to ensure it is clean before running it). You may also find WIC Utility of interest (also unaffiliated); the free version can query many printers to detect older firmware versions and list them for review, but to actually downgrade using this software instead of manually as described in this video costs $20 per reset. Some additional firmware downgrade key combination instructions for other XP models can be reviewed here.

195 thoughts on “How To Downgrade Epson XP Printer Firmware (Fix Ink Not Recognized Error) XP-300 to XP-630, XP-640, XP-830

  1. Dude. You are awesome. I was about to toss this POS into the trash. I decided to give it one more go and find a way to fix it. Thank you so much.

  2. Thanks for this great post, very well done.
    Tried this on an Epson Expression XP-640: it uses the right arrow button instead of the left in the button sequence to enable the firmware update mode. The printer, though, returns "Data File not found" on the LCD screen, after the firmware has been copied to it, and older firmware will not load. (tried NK10G8, oldest, and NK19H5, same result for both). Trying to downgrade the firmware with the printer on in normal printing mode does not work either: the software will not allow an older firmware to overwrite newer. Any solution to this?

  3. When I try to run either of the linked EXE programs, IU get a FILE IS NOT FOUND error message.
    I have an XP-434.
    Help!!!!
    Thank you.

    • Hi Andrew, for XP-434 you will need specific firmware for that model the ones above aren't compatible. Firmware MO10G3 released June 2016 would be the best bet, you can download here: http://mattpilz.com/downloads/epson17765.exe or https://ftp.epson.com/drivers/epson17765.exe - Make sure to right-click and save as and select a location on your computer where it can easily be opened. If the shortcut to enter recovery mode for the 630 described in this tutorial doesn't work for you, it might be CANCEL+DOWN+LEFT+POWER ON as it is for some later model 400-series.

      • Hey - I have a XP-430, and was able to use "Stop, Left, Home, Power" to allow installation of the older MO10G3 firmware. It worked fine. And let me add my voice to those who think that this is extremely obnoxious. If it is such a *good* thing, why don't they tell you what will happen before you update?

  4. PULL INK OUT FIRST.... On the XP-640 @ XP-646 to put in program mode. With the power off push ( STOP : LEFT ARROW : down ARROW : and POWER ) At the same time this well put the printer in program mode it well be White on screen then download firmware it well say finished on screen and give the firmware update on screen NK10G8. You have to unplug the printer to get the white screen off. After it is off plug it back in and turn it back on. Put ink back in then You can check the firmware version on the printer screen.

    • Thanks, Ken! I haven't had the chance to test on a 640 yet, but will add an update with the aforementioned key combo (STOP + LEFT + DOWN + POWER) since it is different from the 630 and lower (STOP + LEFT + HOME + POWER).

  5. Hey so my brother and I were going through the steps of fixing our 440. Everything goes swimmingly well up until I run the firmware updater where in which the printer displays the update mode and flashes No Files Found. Did I mess something up along the way or did I not apply the right firmware?

  6. I can't find an older firmware version for MAC for the XP-640 that seems to work. The link above took me to the XP-630 which isn't compatible for the XP-640. I found one dated 08/21/17 (firmware version 1D.1F.NK19H5), but when I connect the Epson Firmware Updater to the printer, under tab 5 (of7) I get an error message stating "The printer is not connected or the connected printer is not the target printer."
    If anyone else has managed to find the older firmware, or had success downgrading the XP-640, I'd really appreciate some tips on how you did that.

    • David, I'm a Mac user who had the same problem as you with finding Mac Firmware for my XP-640. Took me a long time, but I finally found it at this link: https://ftp.epson.com/drivers/epson18246.dmg (It's at this website: http://www.printersdriver.download/epson). If you go the website, once you get to the Epson XP-640 page, scroll down until you see the section called "Download Epson XP-640 Drivers for Mac." At the very bottom of that section, you will see the NK10G8 recovery firmware download for Mac. Following the rest of Matt's instructions will get you there. Worked for me!

      Matt, I would recommend you include the firmware link for Mac in your original instructions. The only link you have is for PC's, and it was sure disappointing to get that far and then be stuck. But thanks so much for putting this up to save all of us from crooked corporate America that just wants to make obscene money off of us.

  7. Thanks! Worked for my 440 with this combo as stated above: "Press and hold the STOP button, LEFT ARROW button, DOWN ARROW button and POWER button simultaneously ". Uninstalled every bit of Epson bloatware: Customer Satisfaction Survey; Updater; and their BS Ready Ink crap.

    • Good to hear! You can also disable the nag screen on the printer itself via Settings > Firmware Update > Notification > Off. Otherwise every time you want to perform any action on the printer screen itself you'll be prompted about the newer firmware.

    • I just bought an XP-440 and don't plan to upgrade the firmware, I'd like to check if I have an early enough version out of the box that third party ink will work correctly. What version do you have that works? (I'm on SO16H6, still not have tested it with any third party inks)

      • I'd recommend simply trying third party ink to see. If it works then there is no need to downgrade and odds are it'll work with all recent re-manufactured ink. If it fails then you can downgrade to the September 2017 (SO10H8) firmware below which should be suitable (STOP + LEFT + DOWN + POWER should be the combo). Epson's firmware naming conventions are cryptic and there is no easy way to tell the date based just on the firmware ID. Most boxed printers are packaged many months in advance, so usually would contain an older firmware.

        XP-440 (Windows) - https://ftp.epson.com/drivers/epson19134.exe

  8. Question on a conflict of instructions- You mention in step 6 to push ok or power it off, but the software install says it will power off automatically for the XP630 downgrade. Which should I do?

    • Hi Tim. Many times the printer will not actually power off by itself after the "recovery firmware" is completed until you unplug it or press the Power button, even though it says it may. You can proceed with the firmware install as it states, and if it powers off on its own that is fine but otherwise you should see "FINISHED" on the printer screen after it is successful and can then unplug or otherwise power it off then restart it.

  9. I have an Epson XP-440 that gets an error message when I try this. There doesn't seem to be specific instructions for this model. Help?!

    • Hi. For XP-440 try the combo: CANCEL + DOWN + LEFT + POWER ON to enter firmware recovery mode. Firmware from September 2017 is at https://ftp.epson.com/drivers/epson19134.exe . The text on the printer screen when in firmware update mode should be white. If it is red or says IPL mode then you may instead try STOP + RIGHT + HOME + POWER but I think the first combo is correct.

  10. I am going to try this. Question though (I'm completely ignorant on these issues so pardon), do I uninstall from control panel first or do this as is?

  11. It finished! However, it won't accept the blank ink still. Better than before where it wouldn't accept any color. What should I try next?

  12. NM! I took the black and put back in. OMW! It's back to working! Thank you so much for this incredible information.

    • Glad you got it working! Yes sometimes after downgrading you may have to remove and insert the ink once more or there may still be some residual issues. You can also now disable the firmware update nag screen on the printer via Settings > Firmware Update > Notifications.

      • Thank you so much for this!! I have the XP-434 as well, and I had the same problem she did - after it was downgraded the black ink still wouldn't work (the only off-brand cartridge in it), but now it does.
        Thank you!!!!! In my initial googling earlier today, so many sites said that it was impossible to fix it once the firmware had been updated. You're a lifesaver!!! I was about to go all Office Space on this bitch until I found your article!

  13. Many Thanks. Latest Firmware update to my Epson XP-440 on 4/16/2018. reported it couldn't find 3 of 4 cartridges. Fixed with your instructions. Details for posterity:

    Dug out a USB-B cable, plugged it in to make sure PC saw it. removed ink cartridges and shut down printer. Turned it back on using CANCEL + DOWN + LEFT + POWER ON (cancel is triangle-in-circle). Powered on and black screen with white text appeared. Winodws popped up a new hardware wizard but couldn't find any device to add. I just clicked cancel. Ran the Firmware from September 2017 you linked at https://ftp.epson.com/drivers/epson19134.exe . Window popped up, clicked next and agree a couple times. It showed a usb device in the list like you said. I clicked Start and waited. 5 min or so later the printer screen said success. had to pull the power cord to shut down. turned it back on, it prompted to insert cartridges. did so, and it proceeded to prepare cartridges and all seems well. it immediately said a new firmware update was available. I went to Setup/firmware update/notification/Off. All cartridges good, prints fine again. Thanks!

  14. Was so close to going 'office space' on this POS (fuck EPSON; never again) and I figured I'd see if there was an easy roll-back option. Excellent work, this worked flawlessly on my XP-630.

  15. I was SO pissed when my Epson firmware update screwed my aftermarket ink. Of course, Epson customer service would not admit the update had anything to do with the screw up. All she would say, repeatedly, was, "We strongly recommend you use genuine Epson ink." Fucking bitch!! Well, your site didn't include the XP 434, but following your procedure, and using the 2016 Epson firmware download from https://driverscollection.com/, I got my printer back!! Thanks a million. BEWARE FIRMWARE UPDATES

  16. Hi, This appears to be a good solution, however when I get to step 5 on the installation "Firmware Updater" the "START" button is greyed out, therefor I can not select "Start" and unable to continue. ALso if any links to an alternative drive would be appreciated (maybe its the driver I have tired epson 18174exe. and a couple of others). This is for an Epson XP-640

    • Hi Dan, it sounds like the software isn't detecting the printer connected from USB which can happen if the printer isn't in the correct firmware recovery mode. Make sure you are entering firmware mode for the 640 by pressing STOP + LEFT + DOWN + POWER. This is a different combo than XP-630. If your printer screen shows RED text then you are in the wrong update mode and the firmware won't work. It should show WHITE text after using the combo I just mentioned. At step 5 there should be a single entry under "Model Name" (might have a blank name) and it must be checked to continue. The http://mattpilz.com/downloads/epson18174.exe firmware should work as others have had success with it and the 640.

  17. Does anyone know where to safely download firmware JO10G3 for XP-330?

    I found a recovery download from Epson but it will not install to downgrade.

  18. Hi Matt,
    Thanks so much for the quick reply. I have done all the items you've mentioned. The Printer Unit is in update mode with WHITE text.
    It says EPSON PRINTER ROM Program UPdate Mode,,,NK04
    I also used a new USB cable to make sure that wasn't the issue. On the updater screen there is nothing all under Model Name. Any other ideas?

    • If you have access to a different computer or laptop I would recommend trying it on that to ensure there isn't just some odd driver conflict on your current PC. Also, make sure you have installed the full driver and combo package onto your computer and you can try restarting your computer again before connecting it in recovery mode - The combo package is at https://ftp.epson.com/drivers/epson17187.exe for the XP-640.

  19. Matt,
    Thank you so much for your help getting my XP-330 back to printing. I was sick thinking about the money lost on my full cartridges and then tossing my fairly new XP-330. (I find it difficult to succumb to blackmail) . You are correct in key sequence to get into printer update mode. The only additional step I needed to take was to remove the cartridges before getting into the update mode.
    Thanks again and kind regards.

  20. YES YES, thank you! As Constance said above, my XP-330 got back into shape after your hack. Epson makes me so mad but thankfully I found your page.

  21. Thank you!!! Your epson17757.exe firmware file and above guide saved my XP-330 from the recycle center. Epson's latest March 2018 firmware update screwed me over hard by rejecting all third party ink that I put into it. The epson17757.exe firmware actually works better than what I had before. The XP-330 used to complain about third party ink, but would still work. Now it doesn't even complain. From other Epson inkjet printer user's reviews I have been reading Epson seems to be the worst offender in trying to block users from using third party ink. Guess what brand I'm not buying anymore?

  22. Hi. I've got an Epson xp-345 printer and tried to downgrade but after I get into recovery mode I have no idea what to do next.
    I've downloaded older drivers but I think that them just for PC not for a printer.
    Please help and tell me how to resolve this problem.

    • Hi. The 345 should use the same firmware as the 340. Download the 2017 firmware from below (make sure to get PC if you are on Windows or Mac version if you are on a Mac):

      PC (Windows): https://ftp.epson.com/drivers/epson19136.exe
      Mac: https://ftp.epson.com/drivers/epson19137.dmg

      Then simply follow the instructions in this guide. Make sure your printer is connected with USB to the PC and that the printer is in recovery mode (white text). If you see red text then you aren't in the correct recovery mode. If STOP + LEFT + HOME + POWER doesn't bring up the white text update screen, you can try instead with STOP + LEFT + DOWN + POWER.

  23. I have an xp-434. The first time it didn't work. Flashed the firmware again with ink out hit ok ok. Power off and back on took ink out back in and ok ok again. Third time it recognized the 3rd party cartridges again

    • Good to hear. I have found that certain types of ink are more touchy after a firmware downgrade until being fully removed and reset. I think these problems would be resolved if the ink is removed and then the printer is fully restarted in regular mode (so it prompts you to insert ink) before proceeding with the downgrade instructions.

  24. hi I have an xp-310 series trying to find out were i can find the firmnware to downgrade it so I can print! any help is appreciated!

    • Old firmware for XP-225 is difficult to find since it was never released in the US and the firmware wasn't ever made available on Epson's main website. The one you'd be after is UF18F3 (2015) but it may prove challenging. The WICReset utility claims to have this firmware available to downgrade for the XP-225 but that product also requires a license to downgrade, which is like $10-$18.

      The Feb. 2018 firmware for it is buried on an offsite epson.net page but they have a totally different file system than the main website so it's not feasible to find the old download link nor any older version of the download page.

  25. Hi Matt, thanks for this post!! We updated firmware only to find we had this problem (super annoying!) - and that the printer didn't come with the cable. So while getting the usb cable - I'm looking up how to downgrade the firmware.

    We're using a Mac. Please can you help with a link to the correct downgrade firmware for Mac OS? I saw a link above, but when I click on it (https://www.latestprinterdrivers.com/epson-xp-400-driver-download/)- it has a LIST and I'm unsure which one I need to click.

    Is it the one that says: Firmware Update For Mac OS- Recovery Mode version RM01G4 – Download (12.9 MB, Release Date: 09/21/16)?

    Don't need any further problems, so really appreciate your assistance!!

  26. Awesome site! Do you happen to know anything about other lines of printers? My Epson Artisan 1430 firmware was updated and now we can't use our aftermarket All Black ink for our screen printing shop. I have found directions (and purchased the WIC Reset program key) to try to fix this, but the button combination that they show for my printer does not boot the printer into recovery mode. Thanks

    • Unfortunately I'm not sure of the specific combo for that model. I had an Artisan 837 but it was very different and had a touch screen. The instructions offered by WIC Reset should be quite accurate from my experience. I would suggest try pressing the keys sequentially instead of all at once (so hold the first one in, before also holding in the second etc.) Otherwise you should reach out to their support for assistance. They have live support often at: https://www.2manuals.com/online/chat.php?a=e9af6

  27. p.s. sorry to cause any confusion. But I also found this link: https://www.latestprinterdrivers.com/epson-xp-440-driver-download/

    In my previous comment the firmware dated back to 2016. But this current link offers firmware dated 2017.
    Firmware Update For Mac OS- Recovery Mode version SO10H8 – Download (17.1 MB, Release Date: 09/27/17)

    So my questions are:
    1) from the list of available downloads on those links -have I got the right one (e.g. firmware update for Mac OS- Recovery Mode)?
    2) WHICH one do I need to downgrade my xp440; firmware from 2016 OR firmware from 2017?

    thanks!!

  28. I just downgraded the XP-640. After I downloaded the software, and put it in the program mode as per the instructions, it took about 5 seconds for the software to load into the printer. However, after it downloads, the power light of the printer blinks while it is updating. After the update, I got the regular screen. Everything went smoothly. Just be sure you don't over react after downloading the firmware and let the printer do its ting.

  29. Matt, My Epson XP-830 just updated the firmware and now, of course, my reman ink won't work. None of the instructions above don't address my issues ... namely, the process of getting into the downgrade process. No Start, Down Arrow other way to interfere with the regular boot process. I'm stumped.

  30. I left a message at the YouTube video. I have the exact situation as Emmitt except I'm XP-630. I'm certainly willing to toss this "#&@$ and put Epson with Canon on my "Forget It!" list but thought I'd check anyway. Matt, what you've done here and on YouTube is absolutely WONDERFUL! I know it takes time, but your efforts are so greatly appreciated (even if my printer is now beyond help).

  31. Thanks Matt this trick worked great for my XP-440 using the STOP,LEFT DOWN and POWER combo to get it into recovery mode. The firmware up date I used was from September of 2017. Epson and their scamming firmware update is what got me into this mess in the first place. To bad we as consumers have no recourse except to bitch to deaf uncaring ears at Epson or to completely abandon their products and shop else-ware. Thanks again Matt for your help. I will definitely not be doing any more firm ware any time soon.

  32. Does anyone have link to firmware downgrade for XP-245. Can't find it anywhere without paying for it. Thanks in advance

  33. OMG! THANK YOU - THANK YOU - Thank You. 🙂
    I was so pissed last night after updating and getting the msg that all of my ink cartridges were not recognized.

    Thanks again.

  34. Ohhhhhhhhhh Matt

    May you be safe an hour in Heaven 'fore the devil knows you are dead!
    My Epson XP-440 is now 'back in working order', thanks to you and your wonderful advice.
    I reverted back to September 2017 (From here: https://www.latestprinterdrivers.com/epson-xp-440-driver-download/
    Firmware is just down the page a bit)
    .........................and the first thing it did after the 'reversion' was to tell me that 'new firmware is available for download'.
    You can bet I have that instruction on 'permanent ignore'! 🙂

    Thank you again!

    Pat Tietzen

    Epson XP-440 Firmware
    •Firmware Update For Windows – Recovery Mode version SO10H8 – Download (13.2 MB, Release Date: 09/27/17)

  35. Hi Matt - help, it was only on a Forum did I understand that the Firmware update was blocking cartridges after I bought another complete non-Epson cartridges having just removed my old previous working set. Of course the new set is not working. I am now following your instructions to go back to the old Firmware update - I have an XP-315 and after downloading the epson17753 firmware driver, the update seems to be happening on the computer window but then the Epson Printer FW Update Mode states FILE NOT FOUND. Any help would be appreciated before I lose the plot! Valerie

  36. Further to the above, I am now thinking perhaps the printer cable is not working and I have ordered a new one and will try your procedure once I have a new cable.

    • Hi Valerie. The problem is not your cable, but instead relates to the firmware version and your printer model. The XP-315 is a UK model that is not available in the USA and locating specific older firmware for it is much harder than US models. It is different than the XP-310 so that firmware will not work. You will need to obtain Firmware EJ18D4 from 2013. I do not have an easy to install version of that firmware personally. The WIC Reset tool purportedly has it in an easy to downgrade manner (but this is a paid solution and I cannot vouche for its service).

  37. I have an Epson XP-440 and can't find the right combination of keys to hit to get to the firmware screen. Any help???? I have the old firmware update to downgrade--just can't get to the screen

    • Hi Kelli. For the XP-440 you should use: STOP + LEFT + DOWN + POWER. Rest of the instructions should be the same as long as you use the XP-440 firmware.

  38. Thank you! Got my XP-640 working again. Relieved because when I first realized the generic ink cartridges would no longer work after the update, I had murderous thoughts of posting a video to YouTube of me smashing the printer to bits! Whew!

  39. Thank you very much, Matt, for posting this information. I followed your video and written instructions carefully several times on my Epson XP-630, and I'm still getting the same message. Is there a particular brand of 3rd-party cartridge that works better than another?

    • As long as the firmware has actually downgraded then any cartridge made in the past year should be adequate. Sometimes it is a bit finicky and will take several rounds of removing all the ink, restarting, restarting again, putting the ink back in, restarting again...to finally kick back on and work with third party ink after the downgrade.

  40. Thank you very much, Matt. I feel like a bit of a doof. I was thinking that the printer was telling me to replace the large, black cartridge, but it was really telling me to replace the yellow one. Once I did that, it was fine.

  41. Re: XP-830 Is anyone else getting a "Downgraded (It cannot be updated)" message when the firmware install locates the printer? I've tried it with both USB and Ethernet cables. If I put the printer in recovery (press upper right corner and power button) the install program can't find the printer.

    Any ideas?

  42. The error message when in firmware recovery mode: "The printer is not connected or the connected printer is not the target printer."

    • Hi Steve, this might be a case where something on your computer (drivers or software) is conflicting with the recovery process. I've seen a few have this same problem and most were able to resolve it by trying the process on another computer or laptop, preferably one without any Epson software installed.

  43. I have Epson XP-430 and am getting the same error, "The printer is not connected or the connected printer is not the target printer."

    • Thanks for the update Mikhail, I have seen a few instances now where something was conflicting with the recovery process on the main computer so switching to a different one solved the problem. Happy you got it situated!

  44. Matt, Thank you for the posts. I have a UK model of XP-345 and followed the "Hi. The 345 should use the same firmware as the 340. Download the 2017 firmware from below (make sure to get PC if you are on Windows or Mac version if you are on a Mac):

    PC (Windows): https://ftp.epson.com/drivers/epson19136.exe" . It works through until final transfer where the printer display says " file not found".

    Any suggestions would be appreciated.

    • Hi Mark. The international models of Epson's printers are a lot more tricky due to the very obscure and specialized firmware distribution, and apparently it differs enough from the 340 firmware that it can't be detected for a proper downgrade. I do not have any specifically for the 345 and don't think you'll have much luck finding it anywhere online. I don't even think that the WIC Reset tool (which costs $20 per key) has it, they only have one for the XP-335 and that likely won't be compatible either. This might be an instance where it is more cost effective to find a different printer that still has old firmware or can be downgraded (I see XP series sell for $30 or less online and in thrift stores sometimes). Otherwise if you can't downgrade it'd cost more for one set of new ink than it would a replacement inkjet printer. Even new these type of printers rarely exceed $70.

  45. I have the XP-830. If you try to run the firmware updater with the printer on, you will experience the "Downgraded (It cannot be updated)" issue. First, you need to power off the printer and then turn it on in recovery mode (touch the upper right corner of the touchscreen while holding the power button). Once in recover mode, then you can run the firmware updater while connected via USB. After the update is completed, touch the center of the touchscreen to power off and then restart.

  46. Hi Matt, I tried both the 2016 and 2015 versions for my XP-630. Afrer considerable searching by the updater at Step 5 I get a message "The printer is not connected or the connected printer is not the target printer", and no model name appears on the screen. I am in the correct update mode on the printer. Purchased a new male-to-male USB cable from Walmart for the task. Looks like the printer is not being seen. Any suggestions

    • Hi Fred, I have seen a few cases like this and typically it can be solved by performing the procedure from another computer or laptop. Sometimes there are driver conflicts or software that seems to interfere with the recovery mode operations. If you have another computer or can go to a friend's house with the printer you can try the process again on their computer, preferably one that never had any Epson software installed although usually that doesn't matter.

    • As a follow-up - make sure you have the printer connected to your computer via the Type A/B USB Printer cable that goes from the back of the printer (square USB port) to the computer, not from the front USB port. It never occurred to me that some might be using the wrong USB port, which will cause these types of problems, until Steve noted it below.

  47. Hi, I'm so hopping mad about this update! Have you got any advice for an Epson WorkForce WF-2630? I can't seem to find any advice and I'm going cross eyed down the internet rabbit hole! Thank you so much for keeping this blog!

  48. Hi Matt. I had an XP-330 and the downgrade worked great for it until the printer died. I just bought the XP-340 and I downloaded and installed the older firmware (epson19136.exe). I'm still getting the "Ink Not Recognized" error. I've tried several rounds of removing all the third party ink and restarting but I still get the error. Any suggestions?

  49. Got fucked by the firmware update on my WF-4720. Can't seem to find anything to solve the unrecognized cartridges problem on this model. If you can help, please reply! Damn corporations

  50. How frustrating this is. Cleared a separate Macbook of any epson Software (trashed the file in library, emptied trash, did a restart) tried this process on that laptop, same issue. If connected with USB of Ethernet, can't find the printer. If kept out of firmware update, unable to update.

    This feels like watching everyone else win a golden ticket and I'm sitting on the sideline with POS printer and a bunch of ink that won't work.

    Epson: When you feel like your not quite screwed enough!

  51. IT WORKED!!!!

    OK, all you XP-830 users, heres what I learned:

    1) the USB cable they are talking about IS NOT the front panel one, but the USB to PRINTER cable that connects in the back.

    2) Definitely try a puter that has no EPSON (Every Printer Screwed Over Now) soft/hardware.

    3) After you run the firmware update, at the end it says to wait for the printer to shut off. I waited... and waited... and waited... and then figured "Screw this" and unplugged the printer and replugged it. Came up fine running the old firmware.

    4) Goes without saying DO NOT UPDATE. (The funny/irritating thing-first error message is telling me there is a new firmware update. Yeah, EPSON, I'm aware).

    5) Go have a beer.

    Thanks to all, and especially you Matt, for this awesome resource. Now, if we could get a "People's Printer" crowd funded that only uses third party cartridges...

    • Thanks for the follow-up Steve, glad you got it working! I apologize for not clarifying that the necessary USB cable is indeed the Type A/B from the back of the printer to the computer. I guess I never even considered that there is also a front USB port that people might be trying. I bet others who have reported similar issues were also using the wrong USB port and cable. I will update my guide here to clarify. Someone else that I help with printers has an XP-810 and after one of the prior updates it now nags them once about unauthorized ink when replacing it, but still allows them to use it. It is a shame that 99% of Epson printers and their latest firmware updates instead block all printing until you fork over $100+ for new ink (or downgrade, which is still a process almost nobody knows about).

  52. Thank you so much for this guide! Some of the other websites I found while googling this problem said there was no fix if a firmware update was responsible--I am so glad I found your tutorial! Needless to say, I'm turning the auto-updater OFF.

  53. Thanks for the article Matt! I helped my dad with his Epson XP-830. This fix got it to the point where it would recognize the C, Y & B cartridges, but not the black PBK & XL. We flashed the firmware twice. Tried re-seating in different orders, but to no avail. Luckily, he has a Staples protection- so this printer is going back to the store.

  54. Thanks. My XP-640 is back in operation.
    Epson is of course the problem and my ink supplier is incompetent. I knew what needed to be done but had no clue how to find the firmware or the key sequence necessary. You filled in the gaps.

  55. Yes!!! I downgraded my firmware following the instructions on this page, which the @$%&^'s at Epson tech support said was impossible, and now my XP-830 is working again with the non Epson cartridges. The only problem I ran into was waiting long enough for the printer to shut off after installing the firmware, which takes about 5 minutes. Once it does, turn it on again and be amazed that all 5 of the cartridges are recognized. I didn't bother taking them out first, just downgraded with them installed. Thank you x 10 Matt, you truly made my day. (and my wife thinks I'm a genius for fixing the problem)

  56. Gerald, Don't know why your xp-830 says that. So, was it downgraded okay? If so, then your problem should be solved and believe me, you won't want to update ever again in the future anyhow.

  57. No it did not downgrade okay. Still not seeing my cartridges. They were working fine till Epson sneaked in the upgrade. Sounds like a class action suit needs made. They have downgraded them after the purchase (contract), everyone needs to bombard them with complaint. Maybe write our members of government to stop their import due to not complying with law allowing use of any compatible cartridge. Maybe that will wake them up!

  58. Worked fine for XP-640. Once successfully updated dialogue box appears, do not unplug the printer or turn it off manually. Leave it plugged and ON and give it about 30 seconds to turn off on its own, then you manually turn it back ON and you should be fine after that. THANKS, THIS HAS BEEN A BIG HELP.

  59. Hi Matt: I read all the posts and instructions but cannot get my XP-330 to go into recovery mode. I tried connecting USB A/B to the back, pulling all cartridges, shutting off then hitting STOP, LEFT, HOME AND START at once but always goes to boot then ink screen. Anything else I can do? If not, it's my last Epson........

    • Hi Howard, there must be something not quite right. It should be possible to boot into firmware recovery mode even without having the printer connected to anything but the wall. The correct combo is STOP + LEFT + HOME + POWER and you should start by holding STOP, then LEFT, then HOME and finally POWER so all are pressed at once in that sequence. You also should do this within 30 seconds of powering the printer off. After holding in this manner for 5-10 seconds it should boot to the white recovery screen. If it still does not work then all I can think of is that one of the required buttons has a fault on your printer and can't register a "hold" like it should. (If you do get to firmware mode, then you do need to have the USB cable from the back of the printer to the PC, not the front.) Here are the 330 firmwares as well, for reference.

      Windows: https://ftp.epson.com/drivers/epson17757.exe
      Mac: https://ftp.epson.com/drivers/epson18234.dmg

  60. Thank you, Matt! I found your info on the xp-830 and got mine running again. I was very frustrated with myself for running the update. Should I stay away from software updates also?

  61. Oh my word, Thanks for the great info! Have an xp-446, but despite trying every possible combination to start in recovery mode, MULTIPLE times over the last few days, I can not start the printer in the firmware update mode. I can start it in the ipl update mode, but not the fw update mode. Any suggestions?

  62. Plunked down $20 to WIC Resetter for my XP-640 just before finding this post. Thanks, anyway. Matt, you are a lifesaver to many frustrated Epson users.

  63. I have a Epson Artisan 725 WF-2530 Series. I attempted to two different of downloads with no success. My first attempt indicated that it could locate the printer update file. Do you have solutions for those of us non XP users, but are WF users?

  64. Kudos to you Matt!

    You made my printer from a brick to a printer again! Highest praise for you posting this, it rescued my XP-640.

    Curses to you Epson!

    You made my printer a brick from a working printer. I will NEVER BUY AN EPSON PRODUCT ever again, and I will tell at least 10 people that I know who are fresh from college looking for printers to never buy an Epson. Despicable!

  65. Mat: Thanks for the info and the specified drivers. I stumbled through the process but finally got the XP-640 to print again after some false starts. Like other folks, I was about to throw this pos in the trash. I cannot fathom what the folks at Epson were thinking with this upgrade. The backlash should speak volumes to Epson management. A lot of folks just will never purchase another Epson product, ever. I had a two sets of replacement ink cartridges and gave it one last try and it worked.

    I will not buy another Epson printer but have the XP-640 working for now.
    Super thanks for your post.

  66. Add me to the list of people who appreciate you figuring this out and sharing your knowledge with the rest of the world. I had only used Epson cartridges in my XP-630 and then bought some during a flurry of Amazon purchases a few months ago. I tried installing it tonight and I got the dreaded error message. Did some searching, found this page, found a FireWire cable and I am back in business. Thanks.

  67. Thanks Matt, my XP-640 is working again.
    As Jim said on July 22 - I had to take a brandnew set of cartridges after the downgrade, because the ones I had used before obviously had some "stamp" on their chips which made them unusable.
    Again thanks a lot!

    • Hi the 830 firmware will not work , I have tried. I have tried also the firmware for 2014 and 2016

      2014 MB28E8 version 13.48
      2016 MB22G4 version 13.45
      they are all not working on the xp-800

      I have tried looking for the 2013 MB09D5 I have not been able to get it.
      Please if someone has it you cold help me wit the link
      Thanks

  68. i have xp-430 and ive tried all of the above i can get the printet to say program update mode
    then under that it reads IPLJ the writing is white but when try to downgrade it says USB unknown
    any advice would be greatly appreciated

    thanks

    • I have the same printer. Please make sure you have the squarish "B" style USB connected between the computer and the printer. I used the MO10G3 firmware version that I found from a Google search. Worked great.

  69. Hi Matt,

    I'm using an Epson XP-640 printer. The non-Epson cartridges have been accepted until recently when trouble started an various cartridges were refused. I followed th instructions and managed to downgrade the the firmware as described.
    However, one cartridge which had been recognized before and is not empty is not recognized by the printer...
    Any idea what could be behind that ?

  70. I can't find any info about my ex 540 anywhere, I'm in UK and I am desperate now. any help would be much appreciated x

    • Hi Deb, the international models of these printers like the 540 are more tricky since the firmware is not readily available for download for Windows platforms. If you have access to a MAC computer, I did find this firmware for the XP-540 from 2016 that is your best chance at downgrading:

      NL10G8 (October 12, 2016) - ftp://download.epson-europe.com/pub/download/6258/epson625804eu.dmg

      The combo to get into firmware update mode should be STOP + LEFT + DOWN + POWER, but could also be STOP + LEFT + HOME + POWER.

  71. Awesome, when I first got the unrecognized printer cartridge error, I knew this was the nefarious work of the printer ink monopolies!! I suspected after having set up another desktop to run the XP440 printer and basically bricking the printer, that the fix would be to downgrade the firmware. After several hours and multiple websites including You Tube, I was able to resolve this Hijacking. I run and HP and Epson and I refuse to pay ransom to keep them running!! Thanks Matt, the following post is what finally did the trick.

    Windows: https://ftp.epson.com/drivers/epson19134.exe

    Use the STOP + LEFT + DOWN + POWER combo to get into recovery mode. Good luck!

  72. After having done this I'm not able to connect wireless. I was able to connect the printer to my wireless router, but when I try to send to the printer from a laptop or the desktop I used to reload firmware through a USB printer cable, I get the printer is offline message.What can I safely do to get the wireless connection back w/o downloading a version of the Epson software that will bring me back to the unrecognized cartridge brick. Thanks.

    • If you go to Start and search: "printers" then select "Devices and Printers" you will be able to see which ones appear as online (solid) or offline (transparent). See if there is a different entry for the Epson that is active and may say "Network" next to it, that is the one you'll want to select from the printer drop-down as it may be defaulting to the USB entry instead. To make that your default again right-click on it in the Devices and Printers and select "Set as default printer."

      In some instances you may need to reinstall the printer driver/software which is safe to do as long as you UNCHECK "firmware" update on any Epson Update screen that shows up after you install. You should also be able to disable the firmware check on the printer itself from Setup > Firmware Update > Notification > Off - but this isn't available on all models.

      Finally, make sure that the WiFi is properly established on the printer by going to Setup > Network Settings > Network Status.

  73. Awesome, the solution suggestion and the firmware load link to NK10G8 for XP-640 work for me. I could successfully bring my XP-640 back to the version that support 3rd party compatible cartridges.

    Just to share the combination keys that work to put XP-640 in service mode for program load update/downgrade is

    "STOP+LEFT+DOWN+POWER" for XP-640

    instead of the one "STOP+LEFT+HOME+POWER" for XP-630 show in the video.

  74. After following posted directions to downgrade firmware on Epson XP-330 after reboot I'm now
    stuck in recovery mode. Any suggestions would be greatly appreciated.
    Thanks in Advance

    • Hi, that suggests the firmware update did not complete successfully. You can attempt it again (make sure you have the printer plugged into your computer using the printer's back USB port). Make sure to wait until the notice reads successful before powering it off or rebooting. If you are still stuck then you may have to try the latest firmware from Epson to get it back to normal boot mode, the latest is from June 2018 - https://ftp.epson.com/drivers/FW_JO08I5.exe - Assuming you can get back to regular you can then attempt the process again with an older firmware.

  75. Hi the 830 firmware will not work , I have tried. I have tried also the firmware for 2014 and 2016

    2014 MB28E8 version 13.48
    2016 MB22G4 version 13.45
    they are all not working on the xp-800

    I have tried looking for the 2013 MB09D5 I have not been able to get it.
    Please if someone has it you cold help me wit the link
    Thanks

      • I'm not certain why you are not having success especially with either MB22G4 (2016) or MB28E8 (2014). One possible alternate technique to get into firwmare update mode on the 800 series is to power it off, then within a few seconds after powering it down hold DOWN ARROW and POWER. When the POWER button comes on then you can release the buttons and it should read "Program Update Mode."

  76. I'm SOOOOO pissed off at Epson. Matt, thanks for doing this. Do you have any solution that'd help with an Epson WorkForce Pro WF-3720 connected to a Mac? Thanks!

    • Hi Joe, sorry for the delayed response. For that WorkForce model you should be able to get into IPL/Firmware update mode in the same manner as the XP-800 series. Power the printer off. Hold the TOP-RIGHT corner of the TOUCH SCREEN. While holding that area, also press and hold the POWER button for several seconds until the screen lights up into update mode (white text). The harder part will be finding old firmware for that model (CL26H9) as Epson has removed it from their public sites including a link that used to be valid on their Japan URL (and I have no copy myself). A couple of the paid firmware downgrade solutions do claim to have that firmware backed up, but I can't vouch for their services.

  77. Could not get any combo of codes to work, so I asked manufacturer. Much to my amazement, this worked, and in 5 minutes I was back up.
    I could not get pics to post, but the carbon band is a small black strip just to the right of the upper right circle on cartridge copper contacter surface.

    Thank you for contacting us. We are truly sorry for the inconvenience caused.
    Since Epson upgraded printer to reject the third party compatible ink cartridges. Here our quality department provided some tips to resolve this issue.

    Please follow the troubleshooting as below:
    1. Find the carbon film band on the upper right corner of chip.
    2. Scrape the carbon film band with a sharp knife or similar item. (a box cutter or scalpel is the preferred tool to use)
    3. Install the cartridge into the printer and check if it can be recognized.
    Be careful not to hurt yourself.
    (More details please find the attachment picture)

    If these steps still cannot address your issue, we will issue Full Refund to compensate your loss. Please reply to us and let us know if it works for you.

    3 Attachments

  78. Worked great on my epson 330! Way to go! Thanks so much. Had to print something for next day and my printer wouldn't take any of my new ink I had purchased. Firmware downgrade did the trick. Just great!!!

    • Hi Daren, the XP-245 is one of the obscure "international" models that was never available in the USA and hasn't had firmware readily available for download. Even on the UK/Europe Epson site they don't directly provide firmware updates, unlike the USA models. I'm afraid you won't have any luck finding older firmware for it. Even the dedicated "reset" tools that cost money seem to only support up to the XP-235 to my knowledge. My advice would be to stop any future firmware updates and in time you should be able to find new re-manufactured ink that is compatible with the current firmware version, but you will need to check with the ink supplier to be sure.

  79. I've seen a lot of successful downgrade reports for XP-330 but it was couple of fail reports.
    I used the firmware for XP-330 on the links behind, I went throughout all the steps for my XP-330, and it was reported on the correct firmware update (downgrade), but the Printer still reports, that cartridges are installed incorrectly. What might be a mistake during downgrade process?

    I've read the Printhelp instruction with "magic" codes, which you have to pay for to downgrade the firmware. Are they using the same recover mode firmware?

    Thanks!

    • In rare cases it can take several full reboots of the printer without any ink in and then with it in for it to detect as correct. You could try removing all of the ink when it is powered on, then power it off and on again so it prompts you to insert the ink. Power it off again and on again without any ink in. Then power off again and reapply the firmware downgrade. Power it back on (still without any ink in) then back off and finally put the ink in and power it up again. Below is firmware that has worked for others:

      XP-330 (Windows - JO10G3): https://ftp.epson.com/drivers/epson17757.exe
      XP-330 (Mac - JO10G3): https://ftp.epson.com/drivers/epson18234.dmg

      If that still does not help then it is possible the ink cartridges you use are designed more poorly than many and so still aren't able to get past even that older firmware. In that case trying a different brand of ink may help.

      • Hi Matt.

        Thanks for your reply. I forgot to mention, my Epson XP-330 is equipped with non original CIS. The cartridges of the CIS don't have any contacts or chips, just plastic cases with latches. I install them till they click into the carriage . May it be the reason why printer still shows the W-12 error message even if I downgrade the firmware?

  80. Dude you rock! My wife innocently did the update and froze the printer. I figured I was on my way to the store for a new one. Again. But you brought my 830 back to life.

    BTW can you add copy the xp830 driver link from the comments to the top please. That'd help!

  81. Thank you Matt! I also let my XP-640 update and received the Ink issue. Your instructions were spot on and you are the man! Many thanks to generous folks like yourself that help us all through the little headaches in life.

  82. Thanks!!! This worked for my XP-830, however I did have a couple issues (user error). The first time I tried it, the printer booted into the IPL mode with red text. When it's in this mode, the Software Updater just sits at 63% forever. I then unplugged the printer and plugged it back in and tried the process again this time getting the white text. The software update seemed to work, however I think I was too impatient to wait for the printer to shut down on it's own and I unplugged it too soon....Nothing damaged or corrupted fortunately, but I had to start over.
    The 3rd time was the charm...and I waited for about 10 min before pressing the power button this time to restart the printer.
    New 3rd party cartridge is working just fine now 🙂
    Thank you for all your comments and helpful tips 🙂

  83. I have the XP-830. Cannot get pass the IPL mode in red text and it sits there in 63% continuously. Tried unplugging several times. I will never buy another EPSON. Any suggestion? I'm frustrated at 3 hrs trying to get this to work.

    • Hi, the proper update mode will be WHITE TEXT. I recently downgraded an XP-830 successfully - hold TOP-RIGHT of touch screen when off, then hold in power. Hold them both for some amount of time and then release. It may take several attempts or holding POWER off and on (some report they have to press it up to three times while holding in the top-right of touch screen). Eventually you should be able to get to the white screen update mode, whereby the XP-830 firmware NP18G3 will work:

      XP-830 (Windows - NP18G3): https://ftp.epson.com/drivers/epson17294.exe
      XP-830 (Mac - NP18G3): https://ftp.epson.com/drivers/epson18250.dmg

      You can check the tip from this comment as well.

  84. Like going to the doctor. After attempting to seek help, you feel better or in this instance, find the solution. Press down the upper right screen corner and click the power button 3 times. This finally worked for me after discovering a different YouTube video which was very difficult to decipher because the gentlemen spoke entirely too quickly.

    You must have the white writing Program Update Mode in screen. The transfer should only take a minute or less.
    .....AND IT WORKED! Thank you everyone of the forum !

  85. Hi, does anyone have any old firmware for XP-205 207? I also updated the firmware and now the printer won't work. I googled a lot but couldn't find any firmware for the printer. Here I've seen so many people that are satisfied with your method. So maybe you someone could help me also?
    thanks in advance.

  86. Dear Matt,

    I recently bought xp-830 but couldn't make the downgrade although I carefully followed the procedure proved by many other xp-830 owners here.

    I was able to successfully get into so called recovery mode by doing POWER + UPPER_RIGHT_CORNER combination. The exact screen message was as follows:

    -----
    EPSON PRINTER ROM
    Program Update Mode

    NP04
    -----

    With USB cable connected, I ran https://ftp.epson.com/drivers/epson17294.exe (it says its version is 13.27.NP18F8 at step 5 of the updater screen), click "start"... a short pause at 63%... and then quickly done to 100%!! Uh.. but on the touch screen I got a strange "ROM IS NOT WRITABLE" message as below instead of "Finish" or something indicating success of downgrade... with the power button blinking forever...

    -----
    EPSON PRINTER ROM
    Program Update Mode
    ROM IS NOT WRITABLE
    -----

    After this, I got totally trapped in this limbo state.. was not able to get out of it like, I turn off by touching the center of the screen, pushing power button gets the screen back to a bit different recovery mode (neither "Program Update Mode" nor "ROM" I see though similar black screen as follows).. firmware downgrade fails with "ROM IS NOT WRITABLE".. again and again and again...

    -----
    EPSON PRINTER
    Recovery Mode
    -----

    I was in panic for about an hour by being stuck in this mode... until I tried the official firmware version at https://ftp.epson.com/drivers/FW_NP08I5.exe ... Yes, somehow magically the installation went through perfect but only with this official firmware.

    I now got my xp-830 back but left failed downgrading the firmware. I have no idea why I am not able to downgrade that all others were able to in contrast. My speculation is that my xp-830 I recently bought (early Sept.) is with the latest firmware (which is the same as what I downloaded from the site) which is programmed to be downgraded.. maybe..

    Please help..!

  87. A long story I commented blown away somehow.. let me get that quick at this time.

    In short, I couldn't make the firmware downgrade for my xp830 with https://ftp.epson.com/drivers/epson17294.exe . Somehow, I constantly get "ROM IS NOT WRITABLE" message instead of success from repeated trials.. I've been stuck in this state for quite long until I installed the latest official firmware (NP08I5) from https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-830/s/SPT_C11CE78201#drivers

    No idea why I am not able to downgrade while all others in this thread succeeded. Please help!!!

    • Hi Jake, sorry your messages got trapped in a moderation filter last night but they are here now. The update screen you described is correct (and it should be in WHITE text). That older firmware should also be correct and is the same version many have had success with. Typically that error message indicates some other process is interfering with the printer at the time the ROM is attempting to be updated. I don't think it relates to anything Epson has changed, but could be a conflict between your PC and the printer due to drivers or software. My recommendation would be to try the downgrade process from a different PC or laptop, if you have one available or can have a friend bring one over. Preferably one that doesn't have any Epson software installed. Make sure the USB cable is a printer style that runs from the back of the printer to the PC USB port. Also power off the printer for a few minutes when disconnected from USB and then power it back on before connecting again to ensure no internal issue is causing it. Finally, here are firmware versions that have worked for others, I guess the Windows one is what you've already tried but there is a different Mac version that is slightly older:

      XP-830 (NP18F8 - Windows): https://ftp.epson.com/drivers/epson17294.exe
      XP-830 (NP18G3 - Mac): https://ftp.epson.com/drivers/epson17784.dmg

  88. Thanks soooo much Matt! My 440 was not accepting remanf carts, so I tried your instructions. I'd like to also say that if you are trying different codes to get to recovery mode, I found that unpluging printer from AC helped before I tried another option. Also make sure to press the buttons in the order given, NOT all at the same time, as some other sites said. The https://ftp.epson.com/drivers/19134.exe download file worked for me, whereas some of the other ones didn't. Also, don't forget to click on the button when the downloader pops that up (it's before the printer is finished). Printer will say "Complete" when it is done, even tho the power light still flashes. And I had to remove & replace a couple cartridges a couple times before they all were accepted. Glad we don't have to put up with this piece of bullshit from big companies! Take care,

    • Glad this helped David and thanks for the added tips! What is crazy is that Epson continues to issue the same canned response to everyone who complains about this by claiming "it is not possible to downgrade Epson firmware and you can only use official ink with it." (Paraphrased but you will see similar response to all the negative reviews on Amazon.) All of their printers have taken a major hit review-wise on Amazon, Consumer Reports and other sites since January when they began such an aggressive tactic to kill off third party manufacturers. Yet for every one person that figures out how to downgrade the firmware, I am sure there are tens of thousands that resort back to buying Epson's $100+ ink packs because they are told it is impossible.

  89. Matt! Thank you so much! I downloaded Epson's update a little over two months ago and haven't been able to use my printer since. It was very frustrating. But thanks to your instructions here, it was a very simple and easy fix for my Epson 330 (for those reading, Matt posted the specific download necessary for the Epson 330 printer in response to another person's comments)! Thank you!

    • Glad it helped, Jesse! At some point when I have a little more time I will update the original post to include a full table of old firmware links for a much wider range of Epson printers so people don't have to hunt through comments or visit unknown websites.

Leave a Reply